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PostPosted: Mon Sep 02, 2013 8:28 am 

Joined: Mon Sep 02, 2013 8:18 am
Posts: 7
Hi, could anyone help me on this? i bought the EEC few days back and just i was doing my key mapping and when i was done with it I click on "send to device" but this is what it says " Could not open HID device" can some 1 help me?

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PostPosted: Tue Sep 03, 2013 11:41 pm 

Joined: Tue Nov 02, 2010 9:35 pm
Posts: 2037
This could be an error related to the power going to the EEC, or administration privileges. The Eagle Eye is detected, but for some reason cannot receive requests from the PC. Try opening the Edit program as an administrator. If that doesn't work, it may be power related. Try plugging the EEC into a USB port that is on the back of the PC. Also, try unplugging all other USB devices. Then plug in the EEC, then keyboard and mouse into other USB ports. Many time, that will help.

Best Regards,
Penguin United

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